Cancellations and modifications:
We want to get your order to you as quickly as possible! To help make that happen, we’ve implemented a system that submits most orders to our warehouse automatically. This helps ensure inventory availability, quick shipping, and allows our lovely service team the time to provide a top tier experience for our customers.
This means that order cancellation/modification can only be made before the order is sent into picking - this typically happens within ten minutes of hitting 'Place Order', even outside of our operating hours.
Please always thoroughly double check your order details before placing it, as our ability to make changes is extremely limited once the order is in progress. Once shipment occurs, the return policy is in effect.