Taking care of your customers is important, as creating and maintaining a deep relationship with them is what ensures the success of your business.
Therefore, there should be a strong focus on creating a consumer-centric company first and then, on making your clients feel appreciated. There are several strategies to reach this goal, according to Forbes (Council,2020).
For example, thanking your customers with “thank you” cards might be an effective way to maintain a long term relationship with them and make them feel valued. However, another way to express appreciation is by gifting them with some nice goodies, whether they are new or long-term customers, and it is also a valid way to promote word of mouth!
Today we will present 4 Must haves from Wordans to make your customers feel appreciated!
The best Organic bag / wine bag
This Westford Mill organic cotton bag is practical and usable for many different things whether your customers need it to go to work or for their personal use, and it can hold almost anything. The item is available in 4 different sizes and in 2 colors so that you can choose what are the best models for your customers.
Also, another valid alternative to treat your customers is this Fairtrade Cotton Bottle Bag that they will be able to use for a special occasion!
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Personalize a t-shirt for your customers
Another simple item that you can buy to send a nice message to your customers is a t-shirt. Fortunately, on Wordans you can buy it in bulk! For example, this V neck 100% organic cotton t-shirt from B&C is appropriate, with a perfect fit, and also it is very soft and at an affordable price.
One good strategy to get appreciation from your customers might be to get it in bulk and then programming a special delivery for them with a personalized packaging. This special care will definitely impact the relationship with your customers.
In fact, according to Arka, one-third of consumer buying decisions are based on packaging and features such as colour, size and so on have a very significant role in engaging the customer’s attention.
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Customize a towel for customers gifting
Another appealing gift might be this towel pack from Towel City. Practical and light, it will be easy for your customers to find its place in the bathroom. This Towel City guest towel is Oeko Tex-certified, a true guarantee of quality that ensures the total respect of their skin, even for the younger ones .
To make it special, our suggestion is to print a nice embroidery on it and send it with the special packaging. Your customer will love it!
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Personalize a water bottle
Lastly, as customer needs and preferences come first when choosing the right goodies, creating a nice pack with food and bottles like this bottle from Quadra is also a valid idea to delight them! They will be able to use it during their working hours, or at the gym!
Hence, create a small pack with salty or sweet choices depending on their taste and add this bottle if you want to make a good impression. This item is made of plastic BPA free, and it is extremely cheap.
Check it out!
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We showed you 4 ideas that you can use as inspiration to treat your customer and build the long-term relationship you desire with them. Let us know what you think at @wearewordans and visit our website www.wordans.co.uk to discover our products!
Bibliography
- Council, F. C. (2020, February 24). Council Post: 11 Simple Ways To Make Customers Feel Valued. Forbes. https://www.forbes.com/sites/forbescoachescouncil/2020/02/24/11-simple-ways-to-make-customers-feel-valued/?sh=73b3778a6bed.
- Inc, A. (n.d.). The Effects of Packaging on Consumers’ Buying Decisions. Arka. https://www.arka.com/blog/effects-packaging-consumers-buying-decisions.
